Our warranty programme

At Sealy New Zealand, we are committed to designing and manufacturing exceptional beds, so you can sleep in comfort and support. If you have a warranty query, please get in contact with our customer care team via the following channels:

It would be helpful if you have the following information available:

  1. Product name
  2. Date of purchase
  3. Name of retail shop where you purchased your product from

Register warranty

Please take a moment to register your Sealy product to obtain the benefits of our 10-year warranty programme.

Warranty claim​

We manufacture our products to the highest standard, but if you think there may be an issue, please complete our online warranty claim form and our customer care team will come back to you.​

Warranty information

Find out more about our warranty cover, along with some helpful care and maintenance tips.

FAQs

Do you need help? If you haven’t found what you’re looking for, take a look at some of the questions asked most frequently by our customers.

Please phone​

If you need help or have warranty related questions, please get in contact with our customer care team and we will do everything we can to help.​

Contact us

If you would like us to get in contact with you about any warranty questions you may have, please send through your details via the ‘contact us’ form on our website.